Quality Policy
Metromet Trading is totally committed to understanding and meeting the quality needs and expectations of all our customers. MT has a proud reputation for delivering quality products. We have established an extensive quality assurance system that allows our company to meet all of the requirements of the ISO 9001:2008 quality assurance standard.
Our quality assurance system focuses on the following principles:
- Quality is the responsibility of every employee
- Ethical workmanship and customer satisfaction are paramount
- Products and services must be delivered on time and at the agreed upon price
- The objective to constantly meet requirements and demands in a timely matter and deal with customer complains in a professional, fast and friendly way.
- To provide quality service MT has developed, documented, implemented to maintain a quality level that complies with ISO 9001:2008.
- Continuous improvement are vital to ensure that our customers receive high quality products and services
Our management systems, practices, products, suppliers, customers and employees must be measured in terms of performance. We will continue to aggressively strive to ensure that customer satisfaction is achieved at all times.
All our employees in our organization are committed to this Quality Policy that is reviewed for performance annually.
